We store personal information to:
- Provide information to people who have signed up for newsletters
- Manage customers – contact, contractual and billing
- Manage prospective customers in the contacts we have had and potential services you may be interested in.
Types of Data we Collect
See our Cookies Policy
When someone visits www.product-max.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Our site may give you the opportunity to sign up to our e-newsletter. When you do this we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer via Data@product-max.com
Contact and Customer Data
In order to give you good customer service, we will store customer, and potential customer information in our contact database, customer relationship management system and accounting systems. This covers name, contact details, business address, size of organisation, gender, social media links and photograph. This will be based on business cards or contact information you have provided to us, information freely available on google, or on your Linkedin profile.
Access to your personal Information.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer via data@AlsoThus.com
Sharing data with third parties
Our service providers and suppliers
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers.
AlsoThus only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to M&S and to you, and for no other purposes.
Other third parties
Aside from our service providers, AlsoThus will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
- credit reference agencies where necessary for card payments;
- governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:
- to comply with our legal obligations;
- to exercise our legal rights (for example in court cases);
- for the prevention, detection, investigation of crime or prosecution of offenders; and
- for the protection of our employees and customers.
Changes to this Privacy Notice
This notice will be reviewed whenever we implement new systems that may use customer data.